ServiceNow recruitment, done properly.
I bring over 20 years of professional experience to the table, including 16 years in recruitment, with the last 7 years completely dedicated to the ServiceNow ecosystem. In that time, I've built Talent Flow into a trusted brand that delivers for clients when they need me most. I provide impartial advice based entirely on the best interests of a person — never to push a hidden agenda. No spray-and-pray, no CV dumps. Just the right people and a proper conversation.
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7+
Years exclusively inside the ServiceNow niche
20+
Years of professional delivery experience
APAC / MEA
Regional coverage
1
Recruiter you'll actually reach
How I engage
Three questions. That's my whole sales pitch.
Can you?
Tell me what you actually want from your next role — or your next hire. Not the polished version.
Would you like to?
If the right opportunity landed tomorrow, would you take the call? No commitment beyond that.
Let's talk.
When something fits, we have a proper conversation. No spray-and-pray. No CV dumps.
What I do
Specialist, not generalist.
Permanent Recruitment
A shortlist of pre-qualified, certified ServiceNow specialists — developers, architects, BAs and practice leads — matched to your platform architecture, not just your job spec.
- Pre-vetted & reference-checked
- Certification verified
- Culture & team-fit screened
Contract Recruitment
Fast access to contract ServiceNow talent for implementations, upgrades and surge delivery — individuals I have already worked with and trust implicitly.
- Market intelligence
- Compliance handled
- Available at short notice
Team Structure Advisory
Free guidance on the ServiceNow roles every organisation needs — and which one you're missing next. No obligation, no pitch.
- Platform Owner to Admin coverage
- Gap analysis
- Hiring roadmap
Career Coaching
Honest, off-the-record guidance for ServiceNow professionals weighing a move, rebuilding after a setback, or planning their next decade in the platform.
- Market benchmarking
- CV & positioning
- Genuinely confidential
A question I get asked a lot
The 5 ServiceNow roles every org needs — and why missing one shows.
Most ServiceNow teams are quietly missing one or two critical roles. Projects slip, the backlog never moves, and every upgrade feels like a fire drill.
- 01
Platform Owner
Sets the vision and direction for the ServiceNow platform across the business.
- 02
Product Owner
Prioritises work and keeps delivery aligned to real business outcomes.
- 03
Architect
Designs scalable, sustainable solutions that won't haunt you at upgrade time.
- 04
Developer(s)
Build the configuration, integrations and custom apps — in-house or outsourced.
- 05
Administrator
Manages day-to-day operations, keeps the lights on and the instance healthy.
More than a recruiter
A genuine ServiceNow knowledge hub.
We're not just here to talk about candidates. Use the articles below — or ask Flow, our AI assistant — anything you like about the ServiceNow platform.
The 5 ServiceNow roles every org needs — and why missing one shows
Most ServiceNow teams are quietly missing one or two critical roles. Projects slip, the backlog never moves, and every upgrade feels like a fire drill. Here's the structure that fixes it.
Read Platform Basics · 6 minServiceNow modules, explained without the jargon
ITSM, ITOM, HRSD, CSM, SecOps, IRM, Creator Workflows — the ServiceNow product map can feel like alphabet soup. Here's what each family actually does, in plain English.
Read Careers · 5 minA practical guide to ServiceNow certifications
CSA, CAD, CIS — which ServiceNow certifications actually matter, what order to take them in, and how much weight they really carry with employers.
ReadIndependent coverage
On the short list of ServiceNow recruiters worth knowing.
"Greg is the rare recruiter who actually understands ServiceNow — and the rarer one who'll tell you the truth about a role."
"He doesn't pitch. He asks what I want, then helps me say it out loud. That's the whole engagement."
"Talent Flow placed me in a role I'd never have found on the job boards. Greg's network is the product."
Talent Flow features as a ServiceNow specialist in Jake Jorgovan's independent recruiter review ↗.
Second chances
Backing the people most recruiters skip.
Talent Flow is openly a second-chance employer. People pushed out of tech by a setback — illness, redundancy, a conviction, burnout — are often the most loyal, focused and capable hires you'll make. I put this into practice through a dedicated partnership with The Green Collar.
"If you only hire the obvious candidates, you'll only build obvious teams."
Want to know who's worth knowing?
Reach out and I will tell you which ServiceNow people in the market are worth a conversation right now — candidates, partners, or peers. No CV dump. Just a chat.
Talk to Greg