Sample roleSydney · Hybrid · Permanent
ServiceNow Product Owner
Established 6-developer ServiceNow team, ITSM + HRSD live, ITAM on the roadmap. They're shipping tickets — but the business hasn't seen outcomes in 18 months. Sound familiar? It's the most common gap I see (see the 5 roles article).
What you'd own
- Backlog prioritisation against business outcomes, not ticket counts
- Stakeholder alignment across Service Delivery, HR and the CIO's office
- Quarterly roadmap with the Platform Owner and Architect
- Coaching two developers who want to grow into senior delivery roles
What you'd bring
- 3+ years as a Product Owner in ServiceNow (or strong PO with deep platform exposure)
- Comfort saying "no" to low-priority work in front of senior stakeholders
- Fluency in ITSM, ideally HRSD too
- Australian work rights · Sydney-based or willing to travel
Range
$190k–$220k + super
Start
Q1 next year (flexible)
Process
Two stages. No panel of nine.
How Greg starts the conversation
Can you?
Tell me what you actually want from a PO role — what's missing from where you are now.
Would you like to?
If this one fits the brief, would you take the intro call? No CV yet, no pressure.
Let's talk.
Twenty minutes on the phone. If it's a fit, we keep going. If not, you've cost yourself nothing.