What I do
Four things, all under Talent Flow.
Specialist ServiceNow recruitment — plus the advisory and coaching that comes from over 20 years of professional experience and 7 years deeply embedded inside the niche. No generalists, no spray-and-pray.
Permanent Recruitment
A shortlist of pre-qualified, certified ServiceNow specialists — developers, architects, BAs and practice leads — matched to your platform architecture, not just your job spec.
- Pre-vetted & reference-checked
- Certification verified
- Culture & team-fit screened
Contract Recruitment
Fast access to contract ServiceNow talent for implementations, upgrades and surge delivery — individuals I have already worked with and trust implicitly.
- Market intelligence
- Compliance handled
- Available at short notice
Team Structure Advisory
Free guidance on the ServiceNow roles every organisation needs — and which one you're missing next. No obligation, no pitch.
- Platform Owner to Admin coverage
- Gap analysis
- Hiring roadmap
Career Coaching
Honest, off-the-record guidance for ServiceNow professionals weighing a move, rebuilding after a setback, or planning their next decade in the platform.
- Market benchmarking
- CV & positioning
- Genuinely confidential
Free team-structure advisory
The five roles every ServiceNow org needs.
I will help you map your structure and spot the gap that's slowing delivery — for free, with no obligation. Here's the framework I use.
- 01
Platform Owner
Sets the vision and direction for the ServiceNow platform across the business.
- 02
Product Owner
Prioritises work and keeps delivery aligned to real business outcomes.
- 03
Architect
Designs scalable, sustainable solutions that won't haunt you at upgrade time.
- 04
Developer(s)
Build the configuration, integrations and custom apps — in-house or outsourced.
- 05
Administrator
Manages day-to-day operations, keeps the lights on and the instance healthy.
Want to know who's worth knowing?
Reach out and I will tell you which ServiceNow people in the market are worth a conversation right now — candidates, partners, or peers. No CV dump. Just a chat.
Talk to Greg